The answer is buried on page 40.
The assistant finds it in your manual and answers in a sentence.
See how it worksYour customers have questions. Your manuals have the answers.
ProductChat IQ is a website assistant that answers only from the documents you approve. When they don't cover a question, it hands the customer to your team instead of guessing.
Where product support breaks down.
Chatbots fill the gaps with guesses.
This one says when your documents don't cover it, and offers a person.
See the productWarranty claims arrive with no details.
Claims reach the team you choose, with the product and serial number attached.
The warranty assistantNobody knows what the manuals are missing.
Questions it couldn't answer become your list of what to write next.
See the reportingYour customer gets the answer. You get the receipt.
Every answer is saved with the document, section and wording it came from.
100%
of answers saved with the document behind them
Built in, not sampled.
None
of what you upload trains a shared model
The model service we run on does not train on customer content.
One assistant for each job.
Each answers from its own documents, so the warranty assistant never improvises a spec.
From your documents to your website.
Upload what you trust, publish it, paste one line. No rebuild.
Upload and publish
Nothing answers until you publish it.
Documents
Approved information your assistants can answer from.
Paste one line
It runs only on the websites you approve.
See it answer from your own documents.
Built and run by OrangeFin in Toronto. We also build phone and support tools.